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The Notifi Solution
Notifi resolves many of the communication challenges within and outside the
walls of the healthcare facility. Notifi
filters all incoming information to identify what is important, organizes it in
a way that is immediately understood, prioritizes delivery based on criticality,
distributes it based on receiver preferences and validates receipt of the
information when required.
Filter: Notifi uses customer-defined pattern
matching and rules-based duplicate checking to automatically process all
incoming transactions to determine which transactions qualify for notification
processing. This filtering can be driven by a combination of current and
historical transaction data, based on a number of factors including patient
history, results pattern matching and diagnosis parameters, allowing Notifi to
handle very complex care conditions.
Organize: Notifi allows information to be
formatted, classified and grouped in a variety of ways depending on criticality,
device, source, receiver and other criteria. Notifi also includes user-defined work lists
that give customers the ability to organize information for individuals and groups
based on the data content.
Prioritize: Notifi’s rules-based processing enables users to consistently
adhere to established policies that determine which information requires immediate delivery and
response, which requires near-term follow up and which is delivered as informational-only
notifications.
Distribute: Notifi delivers the required information based on the
receiver’s communication and device preferences. These preferences allow information
to be delivered to different devices depending on time of day and supports redirecting
delivery to alternative receivers at specified times of unavailability. Information is
distributed via a variety of methods including email, FAX, SMS text, telephone, Vocera
device, pager, and other mobile devices.
Validate: Notifi supports a robust acknowledgement
process to ensure that information is delivered and received when closed-loop communications
are required. The integrated read-back process, for example, insures that critical
lab results delivered by phone comply with CAP guidelines. Multi-level escalation
processes automatically identify and contact alternative receivers until information
is successfully delivered and acknowledged by a care provider who can take the appropriate
patient care action.
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